What shall I do if I'm not sure which product is best for me?
Your pharmacist or health food store will be able to recommend products that are suitable for you, and the product information on this website should help, but if you have any further questions you can call the Efamol/Wassen customer service team on 0800 0291978 (local call rate) from within the UK or from elsewhere in the world +44 1904 202336 from 09:00 to 20:00 hrs GMT Monday to Friday and from 0900 to 17:00 hrs GMT during the weekend.
I am taking prescription medication, can I combine this with your products?
Anyone under medical supervision or taking medication should consult their health care provider seek medical advice before taking any supplement, including those in the Wassen range.
Care should be taken when combining a range of products into a supplement programme to unsure that the upper safety limits of nutrients are not exceeded.
I am taking a number of your products, am I in danger of taking too much of any vitamin or mineral?
It is important to check that you are not taking too much of any one vitamin or mineral if you combine a number of different supplements. Many of the Wassen and Efamol products can be safely combined, however please call our nutrition helpline 0800 0291978 for advice on particular combinations. Always check with a professional when combining nutritional supplements.
It has come to my attention that as the result of taking a combination of different products of yours I am exceeding the NRV ‘Nutrient Reference Value’ (formerly Recommended Daily Allowance) for some vitamins and minerals, am I likely to overdose on any of them as a result?
It is important to note that the NRV for essential nutrients has been established by calculating the daily requirement of large population groups for a particular nutrient in order to avoid deficiency. The NRV represents the minimum intake required with a calculated safety margin. The 'maximum safety level' for certain vitamins and minerals is much higher in some instances. Certain oil soluble vitamins such as vitamin A and D can be stored by the liver and should not be taken in excessive quantities. Likewise the mineral zinc and iron should not be taken in very high doses, without professional supervision. Please call our nutrition helpline on 0800 0291978 if you have any questions.
Can I take your products if I am planning pregnancy, if I am pregnant or breast-feeding?
Whilst all ingredients found in the products manufactured by Wassen International are deemed safe for food supplements, which are classed as a food, we always recommend that those planning pregnancy, who are pregnant or breast-feeding consult their doctor prior to taking any food supplements.
There are a number of multivitamin and mineral products on the market that have been designed especially for this time of life, however, we are not able to offer such a product at present.
How long will it take before I feel the benefit of taking vitamin and mineral supplements?
Wassen food supplements contain active ingredients that work with your body over time, it may take up to 12 weeks for you to feel any benefit.
I have taken your product for a few weeks, is it safe to continue taking them on an ongoing basis?
The products manufactured by Wassen International have been formulated so that it is safe to take them on an ongoing basis without a break, provided the recommended daily intake instructions are followed.