Nutritional Supplements for a healthy way of life

Direct sales: UK Freephone 0800 472 5593 International +44 1271 33 63 58 All other enquiries: +44 (0) 203 856 1739

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Privacy Policy

Wassen International is committed to protecting your privacy.

When you request information through this site, we need to know your e-mail address or, where you wish it to be sent by post, your name and postal address. We use this to send to you the information you request in the form that you require. We will not pass your details to anyone else outside Wassen International without your permission.

If you wish to change or delete any of the personal information you have entered whilst visiting our site or if you have any questions about our privacy statement, please e-mail info@wassen.com.

How do we protect your information? 

All the customer information (including your name, email address, mailing address, credit card information and purchase history) is protected by using secure servers that encrypt the information you input before it is sent to us.

When you place an order with us, we protect your credit card information by using a secure server (SSL- secure socket layer-encryption, the Internet standard for secure transactions) for browsers that can accept it. SSL encrypts your ordering information, such as your name and credit card details so that they can't be read in transit. The financial data is available only to the banks and credit card clearing services for the purpose of processing payments. 

As an additional safety concern, please be assured that once the transaction is complete, your credit card details will not be stored on our database along with your other personal details. 

Only you and the system administrator know your password. The information you provide us may be transferred outside the United Kingdom for the purpose of operating our site or to maintain your customer account. Vitabiotics employees will never give out your personal information to anybody unless you specify so, nor will our employees ask you for them in an unsolicited email or telephone call. All the consumer information is stored on a separate and secure database, which is not directly accessible from the Internet. At Vitabiotics we regularly review the security measures to ensure that our site is safe and secure, from our consumers point of view. 

If you are still unsure about sending your credit card details over the internet. You may place your order over the telephone by calling our Order Line on : 0800 472 5593 between 9.00am - 5.00 pm GMT from Monday to Thursday and Friday 9am until 3.00pm

Privacy:

Wassen.com respects your privacy and all information submitted by you will be maintained with utmost care. This information is will not be passed on to a 3rd party unless you agree for us to do so.

Cookies

What are cookies? 

A cookie is a tiny text file that contains some information that may be passed back and forth between your browser (e.g. Internet Explorer, Chrome, Firefox, or Safari) and a computer running a website (typically the site that set the cookie). It is only a plain text file, does not contain any code and cannot do anything. Most websites set them and many cannot function properly without them. Typically they just contain an identifier so that the server knows that it has seen this visitor before. This means, for example, that someone can log in to a website and stay logged in, they can set their preferences or not be repeatedly shown the same information. If a website didn’t use cookies it would think you were a new user every time you moved to a different page. To find out more about cookies and what they are for read more at http://www.allaboutcookies.org 

What cookies do Wassen use? 

This website uses cookies to better the users experience and to ensure our users get the best out of our website. 

Our “session” cookies, as the name would suggest, they only last as long as your web browser is open. They  ensure users can add products to their basket and continue browsing until they check out.

We also use a number of Google Analytics cookies. This website uses tracking software provided by Google analytics to monitor it's visitors to better understand how they use it. The software will save a cookie to your computers hard drive in order to track and monitor your engagement  and usage of the website in an anonymous form . This means that it  will not store, save or collect personal information. These cookies are used to collect information about how visitors use our website. We use the information to compile reports and to help us improve the site. 

What settings do you need for cookies? 

For browsing the Vitabiotics site it is recommended you leave cookies turned on for www.wassen.com. You can control your cookie settings in your browser’s cookie control settings. You can find here how to change most of the popular browsers’ settings. Note you may lose some functions on websites that you do this for.