Nutritional Supplements for a healthy way of life

Direct sales: UK Freephone 0800 472 5593 International +44 1271 33 63 58 All other enquiries: +44 (0) 203 865 1739

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How to Buy

Payment Options

Wassen.com offers the following variety of payment methods: Credit Cards, debit cards:

  • Visa
  • Mastercard
  • Maestro (UK domestic)

Please be sure to provide your exact billing address and telephone number - the address and phone number your credit card company has on file for you. Incorrect information may cause a delay in processing your order.

Please note, we unfortunately do not accept cheques.

Enquiries

For more information about our products, or to ask any general questions about Wassen International Ltd as a company, don't hesitate to get in touch! (info@wassen.com)

Shipping Costs

Shipping Options

1. Wassen.com deliver to the UK and to selected countries, internationally. Due to customs restrictions we cannot deliver to: Bahrain, Brazil, China, Guam, Indonesia, North & South Korea, Palestinian territories, Taiwan, Turkey, Australia, Saudi Arabia, USA and Ukraine.
Occasionally packages are returned to us as undeliverable because they have been refused, unclaimed or the delivery address is incorrect. When the carrier returns an undeliverable package to us we will attempt to contact you, asking if you would like us to re-send the package.
Re-sending the package will incur a further shipping cost. If you no longer require the package the value of the items it contains will be refunded, less any extra shipping costs incurred for the carrier to return us the package. No shipping charges, original or otherwise, will be refunded. 
We cannot accept any liability for delay or any issues arising from customs clearance. 

2. To keep the cost to you as low as possible, most deliveries will be via the Royal Mail. This means that the parcel is likely to be delivered with the rest of your post. 

3. If the parcel is delivered and you are not there to receive it, a card may be left asking you to collect the parcel from your local sorting office, which will be much closer than the nearest depot of a national carrier. You may also specify the order to be delivered at your work address if you are unable to be at home to receive it. 

4. For UK orders - see Shipping Costs below. Allow 5-7 working days.

5. For International orders - see Shipping Costs below. European Orders allow 10 working days - Outside Europe - 15+ working days. Please note International Orders will require a signature as proof of delivery. Delivery times can vary from country to country and may be subject to delays at customs clearance. 

6. You can contact us between 9.00 am and 5.00 pm GMT from Monday to Thursday or Friday 9am until 3.00pm.

Orders & Product enquiries: 0800 472 5593
Other enquiries: 0203 8651738

Email: info@wassen.com

  Order Value: Delivery Charge:
Within the UK:

up to £30.00
£30.01 and over

£2.95
FREE

Within the EU:   £15.00 delivery charge
Outside of the EU:   £25.00 delivery charge

 

Distributors

Germany

EBVertriebs GmbH,
Wiesensteig 14,
86343 Königsbrunn

Email: info@ebvertrieb.de
Website: www.wassen.de

 

Import Duty and VAT

If you place an order for delivery outside the UK, the shipment may be subject to import duties and taxes which are levied when the delivery reaches the specified destination. You will be responsible for payment of any such import duties and taxes. Please note we have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order.

You must comply with all applicable laws and regulations of the country for which products are destined. We will not be liable for any breach by you of any such laws.

All orders placed from the UK or within the EU are subject to UK VAT, unless you can provide us with your VAT registration number or equivalent if you are from an EU country.

Information Request

For more information about Wassen products or any general questions please contact us using our online form below or at:

Orders & Product Enquiries: 

Wassen International
PO BOX 2616
Great Dunmow
Essex
CM6 1HD

All Other enquiries:

Wassen International Ltd
We Work Paddington
2 Eastbourne Terrace
London
W2 6LG

Orders & Product enquiries: 0800 472 5593
Other enquiries: 0203 8651738
Email: info@wassen.com